Shipping and Handling

The stock on this site is not 'live' so we quote an estimated dispatch time only. If you have a deadline, please call us before placing your order.

All orders are shipped via a standard courier; our shipping prices are calculated using the total product weight and the cost of secure packaging.

If there is an unforeseen problem with your order we will contact you. Please make sure you are in to receive your delivery. Re-delivery costs incurred by no-one being available to sign for the goods, or through incorrect delivery information being submitted will be passed onto the customer. WestWeigh Controls Ltd or the delivery organisations we use cannot be held liable for any costs or inconveniences incurred through delays to a delivery caused by adverse weather conditions. If you decide not to receive the delivery in the permissible period we reserve the right to charge a handling fee of £20 + vat to cover our administration and delivery costs, as we will not be entitled to any refund from the delivery company. We guarantee that all deliveries will be made within the published mail order guidelines of 28 days. If you have not received your order within 28 days we will cancel your order if you are not satisfied and refund you in full (this does not apply to custom orders or special order non-stock items).